Due to the personal nature of our products, we do not accept returns or refunds for used/opened hair care items, bonnets, or braid attachments.
Refunds or replacements are only applicable if:
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The item arrives damaged or defective
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The wrong product was delivered
To be eligible, please contact us within 48 hours of receiving your order with:
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Your order number
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Photos of the damaged or incorrect item
Once verified, we will send a replacement or issue a refund to your original payment method.
📧 For refund issues: orders@myafricanhairshop.com
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