PRIVACY POLICY — ESTHENA BY ESYLINA

Last Updated: December 2025

At Esthena By Esylina, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information when you interact with our website:

a. Personal Information

• Full name

• Email address

• Phone number

• Delivery address

• Payment information (handled securely by our payment partners)

b. Automatically Collected Information

• Device information (phone, laptop, browser type)

• IP address

• Pages you visit on our website

• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Process and confirm your orders

• Deliver your items to the correct address

• Contact you regarding your purchase or customer service inquiries

• Send updates on new collections, offers, or newsletters (only if you subscribe)

• Improve website performance and user experience

• Prevent fraud and ensure a secure shopping environment

3. How We Protect Your Information

We take your privacy seriously by:

• Using secure and encrypted payment gateways

• Storing your data safely and limiting access to authorised personnel only

• Not selling, renting, or sharing your personal information with third parties without your consent
  (Except when required for deliveries, payments, or legal reasons)

4. Cookies

Our website uses cookies to:

• Improve your browsing experience

• Remember items in your cart

• Analyse site traffic and performance

You can disable cookies through your browser settings, but some website features may not work properly.

5. Third-Party Services

We work with trusted partners such as:

• Payment processors

• Delivery/courier services

• Website hosting services

These partners only receive the necessary information required to complete their service.

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Opt out of marketing emails at any time

• Request clarification on how your information is used

7. Children’s Privacy

Our website is not intended for anyone under 18. We do not knowingly collect data from minors.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will appear on this page with a new “Last Updated” date.