TERMS & CONDITIONS

Welcome to Meenat Fragrance Enterprises. By placing an order with us, you agree to the following Terms & Conditions.

1. Orders

All orders are subject to product availability. An order is considered confirmed only after payment has been received and confirmed by Meenat Fragrance.

Customers are responsible for providing accurate contact and delivery information when placing an order.

2. Prices & Payment

All prices are stated in Nigerian Naira (₦) unless otherwise indicated.

Full payment is required before orders are processed or dispatched, unless a prior arrangement has been expressly approved by Meenat Fragrance.

Prices may change without prior notice due to changes in product costs, exchange rates, or supplier pricing. However, confirmed and paid orders will be handled according to the agreed price at the time of purchase.

3. Delivery

Delivery charges are separate from the cost of products unless a promotion specifically states otherwise.

Customers are responsible for providing a correct delivery address and reachable phone number.

Delivery times may vary depending on the customer's location, courier availability, traffic, weather, and other circumstances beyond our control.

Once an order has been handed over to the designated delivery service, delays caused by the courier are outside the direct control of Meenat Fragrance.

4. Order Changes & Cancellations

Customers should contact us as soon as possible if they wish to change or cancel an order.

Once an order has been processed, packaged, or dispatched, cancellation or modification may no longer be possible.

5. Returns & Exchanges

For hygiene and safety reasons, perfumes, body mists, perfume oils, air fresheners, diffusers, candles, and other fragrance products may not be returned or exchanged simply because a customer does not like the scent or has changed their mind.

Where a product arrives damaged, defective, or incorrect, customers should contact us promptly with clear photographic or video evidence so that the matter can be reviewed.

Any approved replacement or refund will be handled on a case-by-case basis.

6. Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, colours, and fragrance information are accurate. However, slight variations may occur.

Fragrance perception is subjective, and the way a scent smells can vary from person to person.

7. Allergies & Sensitivities

Customers are responsible for checking product ingredients and considering any known allergies or sensitivities before use.

Discontinue use if irritation or an adverse reaction occurs and seek appropriate medical advice where necessary.

8. Promotions & Discounts

Promotions, discounts, giveaways, and special offers may have specific terms, validity periods, or quantity limitations.

Meenat Fragrance reserves the right to modify or end a promotion where reasonably necessary.

9. Customer Conduct

Customers are expected to communicate respectfully with our staff and representatives.

We reserve the right to decline or discontinue transactions involving abusive, threatening, fraudulent, or otherwise inappropriate conduct.

10. Product Images & Brand Content

Product photographs, videos, logos, graphics, and other content created by Meenat Fragrance remain the property of the business unless otherwise stated.

Unauthorised copying, reproduction, or commercial use of our original content is not permitted.

11. Limitation of Liability

Meenat Fragrance will take reasonable care in processing and delivering orders. However, we are not responsible for losses or delays caused by circumstances beyond our reasonable control, including courier delays, natural events, network failures, or other unforeseen circumstances.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will take effect when published or communicated to customers.

13. Contact Us

For questions, complaints, or enquiries regarding these Terms & Conditions, please contact:

Meenat Fragrance Enterprises
Business Name: Meenat Fragrance
Email: alimiaminatenitan@gmail.com
Phone/WhatsApp: 08079871605
Location: Nigeria

By placing an order with Meenat Fragrance, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.