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These Terms and Conditions (“Terms”) govern the use of the website and services provided by Victoria’s Organic Foods. By using our website, placing an order, or engaging in any of our services, you agree to comply with these Terms and Conditions. If you do not agree with these Terms, please do not use our services.

 

1. General Information

• Company Name: Victoria’s Organic Foods

• Business Address: First Unity Estate, Badore, Ajah, Lagos, Nigeria

• Phone: +2348139143813

• Email: victoriamusa742@gmail.com

• Instagram: @victoriasorganicfoods

 

2. Order Acceptance

• By placing an order with us, you are offering to purchase products under the conditions set out in these Terms and Conditions. We reserve the right to refuse or cancel any order at any time for reasons including product unavailability, errors in the pricing, or issues with payment processing.

 

3. Product Availability

• While we aim to keep our inventory accurate, product availability may vary. If a product is out of stock, we will notify you and, if applicable, offer a similar product or issue a refund for the unavailable item.

 

4. Pricing and Payments

• Prices listed on the website are in Nigerian Naira (₦) unless stated otherwise. Prices may change without notice, but any changes will not affect orders that have already been confirmed.

• Payment for products can be made through various methods, including bank transfer, credit/debit cards, and other available online payment methods.

• All payments are processed through secure gateways. By making a payment, you confirm that the payment details you provide are accurate and authorized.

 

5. Shipping and Delivery

• We offer delivery within Nigeria. Delivery times vary depending on location and product availability.

• Shipping costs are calculated based on the size, weight, and destination of the order and will be displayed at checkout.

• We are not responsible for delays caused by external factors such as weather, strikes, or logistical issues from our delivery partners.

 

6. Returns and Refunds

• We aim to provide products that meet your expectations. If you receive a damaged or incorrect item, please contact us within 7 days of delivery for a return or exchange.

• Unfortunately, we do not accept returns for products that have been opened or used unless the product is defective.

 

7. Intellectual Property

• All content on the website, including logos, text, images, and graphics, is the intellectual property of Victoria’s Organic Foods and is protected by copyright laws. You may not use, copy, or reproduce any part of the website without permission.

 

8. Limitation of Liability

• Victoria’s Organic Foods is not liable for any damages arising from the use or inability to use our products, website, or services, including but not limited to direct, indirect, incidental, or consequential damages.

 

9. Privacy and Data Protection

• By using our services, you agree to our Privacy Policy, which governs how we collect, use, and protect your personal information. We respect your privacy and strive to protect your data according to applicable laws.

 

10. Indemnification

• You agree to indemnify and hold harmless Victoria’s Organic Foods, its employees, affiliates, and partners from any claims, damages, or losses arising from your use of our website or products.

 

11. Governing Law

• These Terms and Conditions are governed by the laws of Nigeria. Any disputes that arise will be resolved in the courts of Nigeria.

 

12. Changes to Terms and Conditions

• Victoria’s Organic Foods reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting.

 

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

 

Victoria’s Organic Foods

First Unity Estate, Badore, Ajah, Lagos, Nigeria

Phone: +2348139143813

Email: victoriamusa742@gmail.com